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Off the hook: why Gen Z isn’t answering your calls

Anna Huntley
Anna Huntley
anna.huntley@legalease.co.uk
21 February 2025
DiversityTechnology

For senior lawyers who date back to the ancient days before the internet, the telephone remains an essential communication tool: immediate, efficient, and personal.

But for many younger lawyers – particularly the digital natives of Gen Z – the sound of a ringtone heralding an unscheduled call can feel intrusive, a disruption in a work environment increasingly shaped by asynchronous communication.

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