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Questions tagged [twilio-programmable-chat]

For questions about Twilio's text chat APIs. This is distinct from their voice chat or SMS messaging APIs, which should be tagged as "twilio-api".

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Twilio error while accepting the incoming call

Error of @twilio_conversation…js?v=582255ec:11005 Uncaught (in promise) Error: Forbidden at Upstream2._callee$ (@twilio_conversation…v=582255ec:11005:27) at tryCatch (chunk-NHAX666J.js?v=...
Dhruvi's user avatar
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20 views

Twilio Flex Unified Profile's History feature not working properly

I am trying to implement History feature in my Twilio Flex. This feature comes under Unified Profiles (which is under Beta version). I have uploaded dummy users list containing phone number, email, ...
Tarun Ohri's user avatar
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1 answer
122 views

Interactive message using python

I'm trying to implement a Twilio webhook in my Flask API to send interactive messages to WhatsApp users.. however it creates error in twilio_webhook response.message("Option 1").quick_reply(...
manju's user avatar
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36 views

How to connect Conversations to an external endpoint using WhatsApp?

Ok, this is not an easy situation to explain. I will try my best to make it clear. I am using Studio in Twilio to create a Flow. In this tool you have some connections that you can make by simple ...
user6769964's user avatar
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23 views

Twillio - A function that will send an automatic response to incoming messages, and also mimic behavior of webhook integration?

Is it possible to write a function for incoming SMS messages that will both route the incoming message via webhook in the same manner as the integration configuration on a messaging service - and also ...
Jacob Wisner's user avatar
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1 answer
118 views

How to add context to chat-gpt twilio customer service bot?

I want to implement langchain to this call-gpt repo so that I can get a twilio phone number to answer company specific questions. How would I go about this? https://www.twilio.com/en-us/blog/call-gpt-...
randomname's user avatar
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1 answer
75 views

Migrating from whatsApp Template to Content Builder

I am migrating Twilio's WhatsApp template to their Content Builder, and after moving all the templates to the Content Template. I am not able to receive the Call to Action buttons. For example, This ...
Amit Pal's user avatar
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1 answer
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Failed API Request 82007 unsupported runtime: node16

following the steps from: https://www.twilio.com/en-us/blog/call-gpt-twilio#Deploy-functions after i put in: npm run deploy this error popped up: ERROR Failed API Request 82007 │ │ unsupported runtime:...
randomname's user avatar
0 votes
2 answers
187 views

How to add new lines in sending Whatsapp messages via Twilio Content Template Sending

In https://www.twilio.com/docs/content/send-templates-created-with-the-content-template-builder explains how to send whatsapp messages. How do we send messages with newlines in placeholder values? The ...
Sean Cua's user avatar
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There is an exception which quits the application in Flutter?

I used twilio_chat_conversation: ^1.0.4 in flutter. A problem occured and that quits the application on the emulator and on the device. You can look the error logs. Here are they: D/EGL_emulation(...
rickcroos's user avatar
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41 views

How to inject the "tags" property inside the Message Resource JSON payload of a message sent via Twilio API?

I am trying to have a unique idenfitier for a message I am sending through Twilio Studio and Serverless Functions. However, I am having trouble with adding a new property to the JSON payload. I was ...
Akira's user avatar
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31 views

Twilio can't redirect whatsapp chat to Flex using taskrouter

I'm developing a WhatsApp chatbot utilizing Twilio and have structured my setup to integrate with AWS Lambda for dynamic task management. Here's an overview of my current workflow: Incoming Message ...
Heitor Cavalcante's user avatar
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1 answer
85 views

New to Twilio - Why can't I see any option for messaging service despite having an active number?

Been working on an assistant for a dining booking system, planned out all the logic for SMS and have just bought 1 of the UK phone numbers through Twilio. Following the tutorials it states to go into ...
Marc Brooks's user avatar
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1 answer
151 views

QuickReply WhatsApp Sending through Twilio

I'm sending a notification about the order Status Using a WhatsApp Template in Twilio. I'm adding a 'View More' QuickReply Button where the Customer can reply and see more details about the Order. The ...
codeGood's user avatar
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Is there a way to implement Push Notification to Twilio Flutter?

I want to get notified when I'm not in the chat page. But this library does not support. Is anyone help me to solve this problem, because I cannot find anything. Push Notification does not exist on ...
Rick Croos's user avatar
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I cannot run the Twilio Chat in Flutter?

I applied the whole code which provides in github. But it cannot run. Here is the error that I get: FAILURE: Build failed with an exception. * What went wrong: Execution failed for task ':app:...
Rick Croos's user avatar
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1 answer
34 views

Gather speech and digits concurrently?

Is there a way to do a gather that accepts either digits or speech? If someone types digits at any point in the call, I'd like to transfer them to the correct department. At the same time, I'm also ...
Ruchir Baronia's user avatar
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0 answers
39 views

How to Display Unpark Parked Conversations in Twilio Flex UI?

I'm using Twilio's Park Conversation feature to keep track of chat history with users. The documentation shows how to park a conversation and view its history when the user messages back. However, I'm ...
Deepak's user avatar
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1 answer
217 views

How to stream audio to the caller?

How can I send a stream of audio back to the caller? I have a ReadableStream of bytes that correspond to audio data. I am retrieving this from my server on the fly. I'd like to play this stream of ...
Ruchir Baronia's user avatar
-1 votes
1 answer
67 views

IF Condition using Liquid Template in Twilio Studio

I have the following message: La instalación del TPV se realizará las próximas 72 horas laborables. ¡Muchas gracias por completar la confirmación de datos! *Resumen del formulario.* {%- if flow....
Developer Diusframi's user avatar
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72 views

NetSuite Twilio Outbound - Inbound Text Message Service Integration

I have created a script to send Netsuite data to my phone Using Twilio SMS Service API's and this is an Outbound Message. Now, I want to receive the data in Netsuite once I send a reply and for that I ...
Fayik Suhail's user avatar
-2 votes
1 answer
143 views

twilio receive sms with cURL

I am a new user to twilio, and as I enter the panel, i see ads about "sends sms" and rarely or almost never about receive sms... Even when i google something similar to twilio receive sms ...
C.Unbay's user avatar
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Can someone please guide me about twilio sms and voice integration with Dialogflow cx?

i'm searching for guideness about twilio voice and sms and the integration of these with dialogflow cx, i'm just learning about it and I think the information and documentation I've found is not ...
angelicacvo's user avatar
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34 views

How Twilio is considering the same user in different Twilio Conversation services with respect to pricing?

We have the requirement to create multiple conversation services under Twilio console and each conversation service will be used with respective applications. Different conversation services will have ...
Hardik Kothari's user avatar
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0 answers
64 views

How to send images in Twilio chat

I want to add the capability of sending images in chat built using twilio chat SDK , I wonder how to display the image uploaded from my device in the chat ? I tried to see if this can be done using ...
Ahmed Ezz's user avatar
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1 answer
89 views

How to soloved the Twilio error number 21408

I want to send SMS to Belgium but there is an error regarding the sending here is the error number: Error 21408 Please I want a quick solution for this problem thank you I tried to configure the ...
Oumaima's user avatar
1 vote
0 answers
151 views

In Twilio Studio how can I trigger a Flow from a REST API inside a Flow triggered by a message?

I have a Twilio Studio Flow that's triggered by a message, flow A. In the flow I use an http widget to call my API (Flask App) which triggers another Twilio Sudio Flow via a REST API, flow B. This ...
Toni's user avatar
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0 answers
27 views

Can't fetch channels from Twilio chat client

I'm using Twilio to add in app feature in an application , when method "initializeClient" is called , it returns this error in the console enter image description here I understand that it ...
Ahmed Ezz's user avatar
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0 answers
69 views

Architecture for multiple Whatsapp rooms by using Twilio conversations

I'd like to inquire about the current options available for creating WhatsApp group conversations for users. Here's the scenario: User 1 wishes to engage in a WhatsApp conversation with multiple users ...
Artur Figiel's user avatar
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1 answer
44 views

Relating SMS to conversation in Twilio

I'm implementing an SMS feature in a Fastify service where users can receive and reply to SMS messages. Each message is linked to a conversation in my database using a conversationId. When sending out ...
Naveed Ali Rehmani's user avatar
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1 answer
152 views

Twilio Conversation API integration in .net web application

We have two different web applications, one application is developed in .Net core MVC technology and another application is developed in classic asp.net technology. We want to add live chat ...
Hardik Kothari's user avatar
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1 answer
129 views

Using Twilio serverless functions to send content api templates in WhatsApp

When a user starts a conversation with my WhatsApp bot, it will initiate a new studio flow execution. The first widget is to call a function built in the Twilio serverless functions. The function ...
Gavz22's user avatar
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1 answer
251 views

Can not send Whatsapp message Twilio c#

I am trying to send Wahtsapp message using Twilio but message not arrive yet This the code in c#: string accountSid = "********************************************"; ...
MrMustafa022's user avatar
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1 answer
93 views

Is there a way to make a Twilio template (content) to allow user choose more than one choice?

Can I make list picker template in Twilio but with enabling multiple choosing? ex.) choose your favorite two colors Red Black Blue Green Now I want the request body to be like: request.Body = "...
Abd-Elrahman Elsayed's user avatar
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0 answers
190 views

Stream - WebSocket - Handshake Error in Twilio

I am trying to initiate a call with Dial and start a data stream with Media Streamings so I can use that information later. The problem is that the call goes through, but no message is sent through ...
arcast's user avatar
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0 answers
138 views

Receiving Smileys/Emojis in Twilio conversation webhooks and API calls

My application retrieves SMSs sent to a Twilio number. When looking at the twilio backend message log, the emojis are displaying correctly. However, when the webhook is triggered or if the API is ...
Jason D'Silva's user avatar
-1 votes
2 answers
263 views

how to implement Twilio Programmable Conversations in ios swift?

i don't know how can i start Twilio Programmable Conversations in ios swift application and what would be steps for it and there is change this program programmable chat to programmable conversations ...
rashmin rakholiya's user avatar
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0 answers
56 views

Is there a function or method to use voice response (say) in twilio inside the streaming function?

def call(): """Accept a phone call.""" global response start = Start() start.stream(url=f'wss://{request.host}/stream') response.append(start) ...
Rayyan Reda's user avatar
0 votes
1 answer
43 views

Does Twilio support threaded conversations in a chat app?

We are building a chat app where we want to support threaded conversation to maintain context just like popular apps like Slack or Discord. Does Twilio chat APIs support that? I did find a reference ...
Pradip Fatehpuria's user avatar
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0 answers
37 views

Twilio react app(github) not working from their official docs

I am trying to run Twilio react app from GitHub but facing some issue. I have tried to debug the application but not able to resolve issue. Looks like problem is there in their official GitHub repo. ...
Nilesh Argade's user avatar
0 votes
1 answer
83 views

How do I delay sending responses to Twilio SMS webhook

router.post('/sms', (req, res)=>{ main(); res.sendStatus(200); }) res.sendStatus(200) responds with a 'OK' text message instantly. How do I delay responding back to the post request ...
sam's user avatar
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1 vote
0 answers
123 views

React Native Twillio: ERROR: {"error": "Invalid Access Token issuer/subject", "roomName": "my_room", "roomSid": ""}

i am building the video calling app in react native. i am successfully generating the token, now when i try to set up a video call it throws this error: ERROR: {"error": "Invalid ...
Meer Suhana's user avatar
0 votes
1 answer
460 views

How i can get the location data {latitude,longitude,Address} of whatsapp using the Twilio API?

I am not receiving location data {latitude,longitude,Address} from response whatsapp using the Twilio API. I have also tried using postman to get location data but did not get {latitude,longitude,...
Satyam Kaushik's user avatar
0 votes
1 answer
118 views

Get a Twilio plugin to load

Twilio Plugin downloaded but not loaded I followed this tutorial, on chat transfer, and all the steps work fine. except the actual transfer button does not appear https://www.twilio.com/docs/flex/...
iamreddave's user avatar
-1 votes
1 answer
440 views

Twilio Whatsapp chatbot no response

I am trying to create a connection to whatsapp and my python script via Twilio, to generate automatic conversations. I follow every step in order of this link https://www.pragnakalp.com/create-...
Mateo Severi's user avatar
0 votes
2 answers
809 views

How to list all whatsapp templates in twilio?

I've read the documentation from Twilio API but there is no item to simple list the whatsapp templates in my account. I've tried search here even in chatgpt but I can't list my templates. I have three ...
Rafael Venancio Dev's user avatar
0 votes
1 answer
154 views

Can't create twilio media templates

I've been trying to use this link to create a template that holds a file: https://www.twilio.com/docs/content-api/twilio-media when i try to create the same template as the example i get this error: {&...
ali.alshaqaq's user avatar
0 votes
1 answer
111 views

Conversation Adding Second Phone Number Error 'Group MMS is not enabled'

In Twilio via the Rest API, I have Generated a conversation fine Added in a 'user' with a projected address of a Twilio phone number Added in myself as a participant with the address being my phone ...
Jeff Olmstead's user avatar
1 vote
0 answers
124 views

Trouble using MessagingResponse class in Twilio library to receive and reply to SMS

I am having trouble using Twilio's MessagingResponse class to send and receive messages using a webhook. I am using flask and ngrok to create a temporary URL to test my app, but I am getting a 502 ...
Kyle Massimilian's user avatar
0 votes
1 answer
78 views

Can I receive message in both Messaging service and Function? I don't receive the message in Twilio function

Currently, I have the following setup in Twilio. I send a message to my Twilio number, and it is being processed in Messaging service but the function doesn't run. Or receive any triggers or request. ...
Adi's user avatar
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